预约服务途经
一、电话预约： 拨打24小时电话预约（0757-22220999）。
二、现场预约：
（一）门诊人工窗口挂号（8:00~12:00；14:00~17:00）。
（二）自助机。
（三）医生诊间。
（四）关注“南方医科大学顺德医院”微信小程序挂号。
医院微信公众号二维码
持港澳通行证/护照/社保卡预约服务流程
Appointment process for people with Hong Kong and Macau permit / passport / social security Card
电话预约流程
Make an appointment by phone
1、拨打24小时电话预约（0757-22220999）
1.Call 24-hour appointment line for registration (0757-22220999).
2、提供有效证件(港澳通行证/护照/社保卡)、就诊卡
2.Provide valid identity documents (Hong Kong and Macau permit / passport / social security card) and medical card.
3、预约所需医生、就诊日期、就诊时间
3.Confirm the doctor, consultation date and time.
4、预约成功短信发送到手机
4.The notification of the registration will be sent to your phone.
5、就诊当天凭有效证件在门诊人工挂号窗口取号
5.Get the number at the manual registration window of outpatient department with a valid ID on the day of treatment.
6、成功取号后，即可前往相应科室候诊、就诊
6.Go to the corresponding department to wait for and see the doctor after successfully taking the number.
现场预约流程
Make an appointment on-site
1、持港澳通行证/护照/社保卡在门诊人工窗口办理就诊卡，并现场挂号。
1.Apply for a medical card at the outpatient manual window with your Hong Kong and Macau permit / passport / social security card, and register on site.
Make an appointment on-line
1、扫码关注“南方医科大学顺德医院”小程序。
1.Please scan the QR code to follow the WeChat mini program of “Shunde Hospital of Southern Medical University”.
2、点击“个人中心”，手机号码/微信登陆后，选择就诊人管理，立即添加。
2.Enter “Personal Center”, log in to your account with your cell phone number/WeChat, and add patients’ information to the patients management.
3、点击“没有身份证”，完成个人信息登记，上传证件24小时内等待后台认证。
3.Choose “No ID” to complete the registration of personal information and upload the valid ID for authentication within 24 hours.
4、已通过认证的首次就诊人士请致电0757-22220999人工建档后，获取电子就诊卡再挂号。
4. For new patients who have passed the authentication, please call 0757-22220999 to manually set up a file and get an electronic medical card before registration.
5已认证并有本院就诊卡，可选择挂号预约，依次选择预约科室、预约日期、预约医生，确认就诊时间并15分钟之内缴费(超时号源将自动取消)。
5.Patients who have passed the authentication and have our medical card can directly click the “Registered” to select the department, appointment date and doctor in order, confirm the appointment time and complete the payment within 15 minutes (the registration will be cancelled automatically if payment is not made after the time limit).
预约成功后，就诊当天取号流程
The procedure for taking the number on the day of treatment after a successful appointment
1、电话预约的凭有效证件(港澳通行证/护照/社保卡)在门诊人工收费窗口取号。
1.Those who make appointment by phone can take the number at the outpatient manual window with a valid ID (Hong Kong and Macau permit/passport/social security card).
2、线上预约的进入医院范围后，打开“南方医科大学顺德医院”小程序选择“就诊报到”，或凭小程序新建的二维码到各楼层自助机取号。
2.when people with online appointment arrive at the hospital, please open the WeChat mini program of “Shunde Hospital of Southern Medical University” to click “check in” or use the QR code generated by the program to take the number from the self-service machine on each floor.
3、成功取号后，即可前往相应科室就诊，就诊过程中有任何问题可至护士台站咨询。
3.After successfully taking the number, you can go to the corresponding department to see a doctor, and if there are any questions during your visit, you can go to the nurse station for help.
客户服务部Customer service department
2023-6-15
