Appointment process for people with Hong Kong and Macau permit / passport / social security Card
Make an appointment by phone
1.Call 24-hour appointment line for registration (0757-22220999).
2.Provide valid identity documents (Hong Kong and Macau permit / passport / social security card) and medical card.
3.Confirm the doctor, consultation date and time.
4.The notification of the registration will be sent to your phone.
5.Get the number at the manual registration window of outpatient department with a valid ID on the day of treatment.
6.Go to the corresponding department to wait for and see the doctor after successfully taking the number.
Make an appointment on-site
1.Apply for a medical card at the outpatient manual window with your Hong Kong and Macau permit / passport / social security card, and register on site.
Make an appointment on-line
1.Please scan the QR code to follow the WeChat mini program of “Shunde Hospital of Southern Medical University”.
2.Enter “Personal Center”, log in to your account with your cell phone number/WeChat, and add patients’ information to the patients management.
3.Choose “No ID” to complete the registration of personal information and upload the valid ID for authentication within 24 hours.
4. For new patients who have passed the authentication, please call 0757-22220999 to manually set up a file and get an electronic medical card before registration.
5.Patients who have passed the authentication and have our medical card can directly click the “Registered” to select the department, appointment date and doctor in order, confirm the appointment time and complete the payment within 15 minutes (the registration will be cancelled automatically if payment is not made after the time limit).
The procedure for taking the number on the day of treatment after a successful appointment
1.Those who make appointment by phone can take the number at the outpatient manual window with a valid ID (Hong Kong and Macau permit/passport/social security card).
2.when people with online appointment arrive at the hospital, please open the WeChat mini program of “Shunde Hospital of Southern Medical University” to click “check in” or use the QR code generated by the program to take the number from the self-service machine on each floor.
3.After successfully taking the number, you can go to the corresponding department to see a doctor, and if there are any questions during your visit, you can go to the nurse station for help.
客户服务部Customer service department